Garmin has said it was “the victim of a cyber-attack that encrypted some of our systems”.
But the statement it released avoided any reference to a ransom demand.
“Many of our online services were interrupted including website functions, customer support, customer-facing applications, and company communications,” said by Garmin’s Official.
“We have no indication that any customer data, including payment information from Garmin Pay, was accessed, lost or stolen.”
The firm added that it expected all its systems to return to normal operation within a few days, but warned that there might be a “backlog” of user data to process.
For now, Garmin is only saying: “We have no indication that any customer data, including payment information from Garmin Pay, was accessed, lost, or stolen.” The company is also gradually restoring the affected systems, and expects them to return to normal within a few days.
Pilots who use flyGarmin were unable to download up-to-date aviation databases, which aviation regulators such as the FAA require pilots to have, before they can fly. Customers were also unable to log into Garmin Connect to record and analyse their health and fitness data.